FAQ's

 

Why Have A CCTV System?

      • protects your family and customers

      • protects your valuables

      • lowers your insurance premium

      • cuts down on theft and shoplifting

      • state of the art video recording system

      • can be viewed from anywhere in the world with internet connection

      • protects against claims

      • increases the value of the property

      • lowers your insurance

       

          Why Have a Security Alarm System?

              1. protects your home and/or business against crime

              2. help reduce insurance premiums

              3. increase the value of your property

              4. easy to operate

           

            • Why should I trust Balfour Systems, Inc. with my security?

            • Balfour Systems provides our customers with uncompromising professionalism and courtesy.  We have service is second to none and our pricing are competitive.   We monitor your home 24 hours a day, 7 days a week.

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            • I have a security system already. Can you monitor my existing equipment?

            • We can monitor most brands of alarm systems. We can evaluate your existing system prior to activation. This will allow us to better serve you, as we will be able to evaluate that age, condition, and compatibility of your existing equipment. This will also allow you to discuss other options for upgrading and customizing your alarm system.

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            • Can I activate the alarm system when I am home alone?

            • Your alarm system has a function whereby your motion sensors are deactivated, while the perimeter sensors are still functioning. This allows you to walk around your house safe in the knowledge that you home is protected while you are at home.

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            • What does it cost for monitoring?

            • Monitoring rates can vary depending on the amount of hardware, but a rule of thumb is that monitoring will typically cost approximately $1 (one dollar) per day.

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            • How long is the monitoring agreement?

            • Your monitoring agreement is for 5 years.

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            • Who monitors my system?

            • Our UL Listed central station monitoring facility is a premier local monitoring facility.

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            • Do I own the equipment?

            • Unlike many of the other companies, with Balfour Systems, Inc. you own your hardware at the end of your three-year agreement (unless you want to lease the equipment)

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            • I have pets. Can I still have a Alarm system installed in my home?

            • Absolutely, we have a number of system configurations that can be adapted for pets of all sizes and quantities. Many of our customers have pets that are like family, and the security alarm system is designed with them in mind, as well.

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            • What about false alarms?

            • While there is always a risk of a false alarm proper installation and proper training are the two factors that keep false alarms to a minimum.

             

            • What happens when my alarm goes off?

            • When your alarm system goes off, a signal is sent to our monitoring facility over your telephone lines. One of our trained operators will immediately contact your home to ascertain if your home is safe. If noone is available on site to provide an abort code, the operator will contact the appropriate authorities.

             

            • I’m interested in an alarm system. What do I need to do to set up an appointment?

            • Please email us or please call 1-718-455-5657 and set up an appointment.

             

            • Who will install my system ?

            • Balfour Systems, Inc. employs only highly trained, skilled, licensed technicians.

             

            • Will my insurance company give me a discount on my homeowners policy?

            • Almost all insurance companies recognize the value of a monitored security alarm system by giving customers a discount on their homeowners insurance policy. Typically, discounts range between 5 and 20%.